bajiblive Privacy Policy
Here is a full description of how your personal information is collected, stored, and protected.
Introduction and Overview
bajiblive is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on the privacy and data protection of our users. This privacy policy ("Policy") applies to the bajiblive website (bajiblive.lat) and all related services.
This policy describes in detail what types of personal information we collect, how that information is used, who it may be shared with, how long it is retained, and what rights you have over your information. We commit to conducting all operations in accordance with your privacy rights.
This privacy policy is drafted in line with international data protection standards and is consistent with the digital security laws in force in Bangladesh. If you do not understand any part of this policy or have any questions, please contact us.
Information We Collect
We collect various types of information to manage your bajiblive account and provide our services. The details of that information are described below:
Personal Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification; must be at least 21 years old)
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Address and location information
Financial and Transaction Information
- bKash, Nagad, or Rocket mobile banking number
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method details (card or mobile banking)
Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Cookie and session data
- History of games played and activity logs
- Time and duration of site visits and navigation patterns
Sources of Data Collection
We may collect information directly from you (through registration forms, identity verification processes, or support requests), through automated technologies (cookies, log files, pixel tags), and through third-party verification agencies. We never collect unnecessary information without your consent.
Purpose of Data Use
Your personal information is used only for the following lawful purposes:
3.1 Account Management and Service Delivery
Your information is used to create, verify, and manage your bajiblive account and to provide you with gaming services. This includes login authentication, bonus processing, completing deposits and withdrawals, and ensuring account security.
3.2 Identity and Age Verification
bajiblive strictly provides services only to those aged 21 and above. For this reason, verifying your identity and age is a legal requirement. We complete this verification through a national ID card or passport.
3.3 Financial Transaction Processing
Your payment information is required to manage secure financial transactions through bKash, Nagad, and Rocket. This information is used to process all transactions, including a minimum deposit of ৳200 and a minimum withdrawal of ৳800.
3.4 Ensuring Responsible Gaming
Responsible gaming is ensured by monitoring your gaming activity. If signs of unusual behavior or addiction appear, we may provide you with support and, if necessary, restrict your account.
3.5 Customer Service and Communication
Your information is used to provide effective support through our 24/7 Bengali live chat service. This information is also needed to send important updates, security notifications, and account-related information.
3.6 Fraud Prevention and Security
Your information is analyzed through automated and manual monitoring methods to protect our platform from fraudulent activity, money laundering, and other illegal activities.
Data Sharing and Disclosure
We do not sell your personal information as a product. However, in certain circumstances it may be necessary to share information with third parties:
4.1 Service Providers
We use trusted third-party services for payment processing (bKash, Nagad, Rocket), identity verification, technical infrastructure, and customer support. These organizations receive only the information necessary to carry out their specific responsibilities and operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed on the basis of a court order, government directive, or a lawful request from a law enforcement agency. Such disclosure is kept to a minimum and limited strictly to what is legally required.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, you will be notified in advance and the new owning entity will be required to comply with this privacy policy.
4.4 What We Never Do
- Sell your information to third parties for marketing purposes
- Share personal information with advertisers without your consent
- Use information for unnecessary purposes
Cookies and Tracking Technologies
The bajiblive website uses cookies and similar tracking technologies. The types and purposes of cookies are described below:
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and keep the platform's core services running. These cookies cannot be disabled because the site does not function properly without them.
5.2 Performance and Analytics Cookies
These cookies help us understand how users are using the site. This information is used to identify which pages are visited most, where errors are occurring, and to improve the overall quality of the service.
5.3 Functionality Cookies
These cookies are used to remember your preferences and settings (such as language preference, theme, or display settings), so you do not have to reconfigure everything each time you visit the site.
5.4 Cookie Controls
You can control or disable most cookies through your browser settings. However, please note that disabling essential cookies may cause some parts of the site to not work properly and may affect your gaming experience.
Data Security Measures
bajiblive applies multiple layers of security measures to ensure the safety of your information:
Encryption Technology
SSL/TLS encryption is used for all data transmissions. Stored sensitive information is kept protected with advanced encryption.
Access Controls
Strict access control policies are followed. Only authorized personnel receive limited access to necessary information, and all access is logged.
Regular Security Audits
Regular security audits and vulnerability assessments are conducted. Any potential threats are identified and remedial action is taken promptly.
Data Backup
Regular backups are taken and a disaster recovery plan is maintained. The risk of data loss is kept close to zero.
Nevertheless, no method of data transmission over the internet or electronic storage is completely secure. We make every effort to protect your information, but we cannot guarantee 100% security. If a data breach occurs, we will promptly notify affected users in accordance with our legal obligations.
Data Retention Period
We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or to meet legal obligations.
7.1 Active Accounts
All information is retained for as long as your account remains active. During this time, information is used for service delivery, ensuring security, and responsible gaming monitoring.
7.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a defined period due to legal, tax, and regulatory obligations. Financial transaction records in particular may be retained for an extended period.
7.3 Data Deletion
Once the defined retention period ends, information is securely deleted or anonymized so that you can no longer be identified from it. We always complete the data deletion process in compliance with applicable law.
Your Data Rights
You have several important rights over your personal information. These rights are described below:
Right to Access
You have the right to see what information we hold about you. Upon request, we will provide a copy of that information.
Right to Rectification
You have the right to have inaccurate or incomplete information about you corrected.
Right to Erasure
In certain circumstances you have the right to request that your information be deleted, subject to applicable legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for specific reasons.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances you have the right to request that the processing of your information be restricted.
To exercise any of these rights, please contact our support team via live chat or by email at [email protected]. We will process your request as quickly as possible.
Minor Protection Policy
bajiblive provides services only to those aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21.
Age verification is mandatory during the registration process. If we become aware that a person under the age of 21 is using our services, we will immediately close that account and permanently delete all information collected.
If you believe a minor is using our platform, please notify us immediately at [email protected]. We will investigate the matter with the utmost seriousness.
Third-Party Services and Links
Our platform uses the services of payment gateways (bKash, Nagad, Rocket) and game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, and others). These third-party services have their own privacy policies.
We are not responsible for how these third parties collect and use information. We only share the necessary details with them, and they manage that information according to their own privacy policies.
For payment transactions, bKash, Nagad, or Rocket process transactions according to their own terms and conditions and privacy policies. They are fully responsible for protecting your payment information.
Changes to the Privacy Policy
We may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will change. For significant changes, we will notify you by email or through a notification on the platform.
If you continue using bajiblive after any changes, you will be considered to have accepted the terms of the new policy. We therefore recommend checking this page regularly.
We always operate with transparency and aim to keep any changes consistent with our commitment to your rights and privacy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us:
Contact Methods
- Live Chat: Get instant support through our 24/7 Bengali live chat on our website
- Email: [email protected] — For privacy-related requests, write "Privacy Policy Request" in the subject line
We will process your request as quickly as possible. Protecting your information is our top priority.
Have more questions?
Our 24/7 Bengali support team is always here for you. Use live chat to get instant help with any question.
Start Live Chat